Founding Forward Deployed Engineer
True Talent Solutions Partners
About the role
About the Role
Join an early-stage AI software team as a Founding Forward Deployed Engineer, embedding with enterprise customers to bring AI agents into production. You will own deployments from initial discovery through launch, while turning customer learnings into improvements to the core product.
What You'll Do
Work with customers to understand onboarding, adoption, and renewal workflows, then identify where AI agents can deliver value.
Connect agents to customer systems and data sources, configure integrations and single sign-on, and bring deployments into production.
Build and refine evaluations using real customer data to assess agent quality before launch.
Partner with go-to-market teams to support account activation and growth through technical discovery and implementation.
Improve the product based on field learnings and resolve platform gaps that affect customer deployments.
Debug production deployments, investigate root causes, and deliver focused end-to-end solutions.
What We're Looking For
Three to seven years of experience in customer-facing software engineering, forward deployed engineering, or solutions engineering, including ownership of customer rollouts.
Hands-on experience building and deploying LLM agents with customers, including prompt development, evaluations, and complex, long-running agents.
Strong Python and FastAPI backend skills, along with React frontend experience.
Experience in early-stage or high-growth startups and customer-facing deployments.
Strong computer science fundamentals and a record of stable role tenure and recent professional growth.
Compensation & Benefits
Base salary range: $180,000 to $230,000 annually. Visa sponsorship is not available.
Location
Hybrid role based in San Francisco, California.
Responsibilities
- Embed with enterprise customers to identify workflows where AI agents can deliver value.
- Connect agents to customer systems and data, configure integrations and single sign-on, and bring deployments into production.
- Build and refine evaluations using customer data to assess agent quality.
- Support account activation and growth through technical discovery and implementation.
- Improve the core product based on customer feedback and resolve deployment gaps.
- Debug production deployments, investigate root causes, and deliver end-to-end solutions.
Qualifications
- Three to seven years of customer-facing software engineering, forward deployed engineering, or solutions engineering experience, including customer rollout ownership.
- Hands-on experience building and deploying LLM agents, including prompt development, evaluations, and complex long-running agents.
- Strong Python and FastAPI backend skills and React frontend experience.
- Experience with early-stage or high-growth startups and customer-facing deployments.
- Strong computer science fundamentals, stable role tenure, and recent professional growth.