Forward Deployed Engineer
Simple AI
About the role
About Simple
Simple AI builds voice AI agents that help businesses grow revenue. Our customers include Omaha Steaks, DoorDash, and Renewal by Andersen. Our agents qualify leads, book appointments, take orders, and upsell, turning phone conversations into revenue opportunities.
Simple AI raised $14M from world-class investors and operators like Y Combinator, First Harmonic, Massive Tech Ventures, Michael Seibel, Jared Friedman, Alexandr Wang, Matt Van Horn, Suhail Doshi, and Scott Wu.
The Team
The founders (Catheryn and Zach) met while running software teams at YC, where they shipped tons of new products for YC founders, including YC’s co-founder matching site. Cat previously worked at Instagram and Facebook and earned degrees in math and computer science at MIT. Zach previously studied computer science and statistics at U Chicago and led software at PEAK6. We have grown into a strong team of 20+ and are continuing to scale quickly.
About the Role
We are looking for a Forward Deployed Engineer to own customer implementations end to end, turning Simple’s voice AI platform into production-ready agents tailored to each business.
This is a highly technical and highly customer-facing engineering role. You will work directly with customers across pre-sales and post-sales, translating their workflows and requirements into engineering solutions: building custom demos, developing integrations with customer systems, deploying agents, debugging edge cases, improving performance, and turning customer feedback into product improvements.
Every customer has different call flows, systems, products, policies, and edge cases. As their Forward Deployed Engineer, you will understand those details and own the technical implementation through production, making sure the agent works reliably in the real world. This role is a good fit for someone who wants to code, talk to customers, move fast, and be close to the business impact of what they build.
What We Offer
Competitive salary & meaningful equity
Employee-friendly equity terms
An office located in SF
Health, dental & vision insurance
Free lunch & dinner at the office
Late night Ubers
Regular team events & offsites
What You'll Need
3+ years of software engineering experience.
Strong problem-solving skills and enthusiasm for addressing technical challenges.
A customer-first mindset with strong communication skills and interest in product design and prioritization.
Self-motivated and able to work independently.
Passion about learning and keeping up with latest AI advancements.
Nice To Have
Previous experience with prompt engineering or working with AI/LLM-based platforms.
Experience with TypeScript, React, Python, Ruby on Rails, PostgreSQL, or AWS.
If you are excited to work directly with customers and build AI agents that run in production, we would love to chat.
Please note: At this time, Simple AI is unable to provide employment visa sponsorship for this role. We appreciate your interest and understanding.
Responsibilities
- Own customer implementations from initial requirements through production deployment.
- Build custom demos and integrations with customer systems.
- Configure and deploy voice AI agents tailored to customer workflows.
- Debug edge cases and improve agent performance and reliability.
- Translate customer feedback into product improvements.
Qualifications
- At least 3 years of software engineering experience.
- Strong problem-solving skills and enthusiasm for technical challenges.
- Customer-first mindset with strong communication skills.
- Interest in product design and prioritization.
- Self-motivated and able to work independently.
- Passion for learning about AI advancements.
- Nice to have: experience with prompt engineering or AI/LLM platforms.
- Nice to have: experience with TypeScript, React, Python, Ruby on Rails, PostgreSQL, or AWS.
Benefits
- Meaningful equity with employee-friendly terms.
- Health, dental, and vision insurance.
- Free lunch and dinner at the office.
- Late-night Uber rides.
- Regular team events and offsites.