Forward Deployed Engineer
True Talent Solutions Partners
About the role
About the Role
Join a team delivering AI and automation solutions directly into customer environments. You will own deployments from workflow discovery through go-live, helping operational teams improve complex processes with production-ready AI agents.
What You'll Do
Lead customer deployments from kickoff through launch, managing delivery and customer relationships end to end.
Map customer workflows, identify automation opportunities, and address process issues or deployment blockers.
Translate business logic into agent behaviors, including actions, decision rules, exception paths, and fallbacks.
Configure and deploy agents across enterprise systems such as ERPs, portals, spreadsheets, email, and custom tools.
Write integration code, scripts, and prototypes, then debug and improve agents in production.
Facilitate working sessions with customer stakeholders, guide scope, and connect delivery to measurable business outcomes.
Document reusable deployment patterns and share workflow insights with product and engineering teams.
What We're Looking For
Five to eight years of experience in forward-deployed engineering, applied AI, technical consulting, or a similar hands-on delivery role.
Evidence of shipping AI or agentic systems in production within customer environments, owning work from scoping and build through go-live.
Practical experience with LLMs, agent frameworks, prompt engineering, evaluations, MCP, APIs, and retrieval-augmented generation.
Integration experience using Python, JavaScript or TypeScript, SQL, REST APIs, JSON, and webhooks.
Customer delivery experience beyond presales, demos, or advisory work, with strong communication and business-impact orientation.
Experience in operationally complex sectors such as retail, e-commerce, consumer goods, supply chain, manufacturing, or logistics is useful.
Based in the UK and able to travel frequently to customer sites across the UK and EU, around three days per week during active deployments.
Compensation & Benefits
Salary range: €110,000 to €200,000. Visa sponsorship is not available. Equity and other benefits were not specified.
Location
Remote within the United Kingdom, with frequent travel to customer sites across the UK and EU.
Responsibilities
- Lead customer deployments from kickoff through launch and manage delivery end to end.
- Map workflows, identify automation opportunities, and address process issues and deployment blockers.
- Translate business logic into agent behaviors, decision rules, exception paths, and fallbacks.
- Configure and deploy agents across enterprise systems.
- Write integration code, scripts, and prototypes, then debug and improve agents in production.
- Facilitate customer working sessions and connect delivery to measurable business outcomes.
- Document reusable deployment patterns and share workflow insights with product and engineering teams.
Qualifications
- Five to eight years of experience in forward-deployed engineering, applied AI, technical consulting, or similar hands-on delivery work.
- Experience shipping production AI or agentic systems in customer environments from scoping through go-live.
- Practical experience with LLMs, agent frameworks, prompt engineering, evaluations, MCP, APIs, and retrieval-augmented generation.
- Integration experience with Python, JavaScript or TypeScript, SQL, REST APIs, JSON, and webhooks.
- Customer delivery experience beyond presales, demos, or advisory work, with strong communication and business-impact orientation.
- Experience in operationally complex sectors such as retail, e-commerce, consumer goods, supply chain, manufacturing, or logistics is useful.
- Based in the UK and able to travel frequently to UK and EU customer sites, around three days per week during active deployments.
Benefits
- Equity