Senior Software Engineer, AI SDLC Platform
Fanatics Commerce
About the role
Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.
At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset.
ROLE OVERVIEW
The Senior Software Engineer, AI SLDC Platform joins a small team that runs the software delivery platform behind some of the highest impact projects in Fanatics Commerce. The platform combines an in-house framework that turns early program ideas into specs and tickets an engineer or coding agent can execute, with the underlying Go and Python services, Temporal workers, knowledge pipeline, retrieval layer, MCP servers, and React app used to track delivery and capacity. This is a hands-on role in which you will own features from design through production, use coding agents daily, and take responsibility for what you ship. The Senior Software Engineer, Delivery Platform delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights.
HOW WILL YOU DRIVE IMPACT
Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.
Team & Leadership Impact (Build Championship Teams)
Partner with program managers and program teams to understand needs, agree on scope, plan the work, and set realistic timelines
Review code, keep peers current on the status of your work, and help the engineers around you
Document what you build and share it through demos and clear technical communication
Fan & Customer Impact (Obsessed with Fans)
Deliver platform features that give the Oracle integration, custom ERP development, and Product Lifecycle Management integration programs a dependable delivery lifecycle
Give engineering leaders reliable visibility into delivery and capacity across many teams and thousands of work items through the React tracking app
Build capacity and features so that additional programs can adopt the platform with confidence
Triage production issues quickly and find root causes, such as slow endpoints or stuck jobs
Innovation & Problem Solving (Limitless Entrepreneurial Spirit)
Build and maintain the knowledge pipeline, using Temporal workflows to pull content from Zoom, SharePoint, Confluence, and Jira into a searchable knowledge base with chunking, embedding, and indexing
Improve retrieval quality using curated evaluation datasets checked in CI
Develop MCP (Model Context Protocol) servers that give agents read-only access to program and knowledge data, with caller identity propagated, access checked, and tool calls audited
Maintain the skill framework that program teams use to turn approved specs into tickets and compliance artifacts
Ownership & Execution (Determined & Relentless Mindset)
Own features from design through rollout: break work into clear stories, design components, and write specs, API and schema contracts, and sequence diagrams
Make decisions independently, bringing in teammates when their input is needed
Use coding agents for production work, breaking features into pieces an agent can finish and holding generated code to the same review standard as hand-written code
Deliver on commitments and flag delays early
AI & DIGITAL CAPABILITY
We are building a future-ready organization. This role is expected to:
Apply AI and technology to improve efficiency, quality, and outcomes
Use data and digital tools to inform decisions and enhance performance
Demonstrate curiosity and adaptability in adopting new technologies and ways of working
Contribute to a culture of innovation and continuous improvement
CAPABILITIES & EXPERIENCE YOU BRING
Required Qualifications:
5+ years building and running production software, with deep expertise in at least one area of a stack like this one and willingness to work outside it
Strong in Python or Go, with relational database depth in schema design, migrations, and query performance
Comfortable designing APIs and working with containers and CI/CD
Experience shipping production code with LLM coding agents, including scoping tasks so an agent can finish them, supplying the right context, critically reviewing results, and knowing when to write the code yourself
Commitment to quality at speed: tests ship with every change, and you can identify what an agent got wrong and explain why
Experience running what you built, including live triage and diagnosing slow endpoints or stuck jobs
Hands-on experience with LLMs in real systems
Education:
Bachelor's degree in Computer Science, Engineering, or equivalent practical experience
WORK LOCATION
Remote: As a fully remote role, the primary place of performance will be your residence or other approved remote location.
At Fanatics, we operate with a BOLD mindset—We Build Championship Teams, we're Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined & Relentless Mindset. If you're ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.
The salary range represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training. For information about our benefits, please visit https://benefitsatfanatics.com/
Salary Range
$138,000—$172,000 USD
At Fanatics, we operate with a BOLD mindset - We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.
ABOUT US
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
ABOUT THE TEAM
Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com.
Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).
At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:
· Build Championship Teams
· Obsessed with Fans
· Limitless Entrepreneurial Spirit
· Determined and Relentless Mindset
By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here.
Responsibilities
- Own platform features from design through production rollout.
- Build and maintain Temporal workflows and a searchable knowledge pipeline.
- Improve retrieval quality using evaluation datasets integrated into CI.
- Develop secure, auditable MCP servers for agent access to program and knowledge data.
- Maintain the framework that turns approved specifications into tickets and compliance artifacts.
- Build delivery visibility and capacity features in the React tracking app.
- Triage production issues and diagnose performance problems and stuck jobs.
- Use coding agents in production workflows and review generated code to the same standards as human-written code.
Qualifications
- 5+ years building and running production software.
- Deep expertise in at least one area of the technology stack and willingness to work across it.
- Strong Python or Go skills and relational database experience, including schema design, migrations, and query performance.
- Comfort designing APIs and working with containers.
- Experience using LLMs in real systems.
- Experience operating production software, triaging issues, and diagnosing slow endpoints or stuck jobs.
- Ability to use coding agents effectively, critically review their output, and write code directly when needed.
- Commitment to shipping tests with changes and maintaining quality at speed.
Skills mentioned
About Fanatics Commerce
Fanatics is committed to relentlessly enhancing the fan experience. As a leading global sports platform, Fanatics allows fans to buy, bet, and collect while engaging with sports in deeper, more immersive ways. Fanatics is redefining how fans connect with their favorite teams and players. Through its businesses—Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Markets, and Fanatics Studios—the company has built a powerful, integrated ecosystem. By bringing together licensed fan gear, physical and digital trading cards, live events, and more, Fanatics delivers personalized experiences to over 100 million fans worldwide. Fanatics currently holds partnerships with over 900 sports properties, including professional and college teams, leagues, players’ associations, and retail partners. Fanatics also partners with over 5,000 athletes and celebrities, including 250 exclusive partnerships, and has over 2,000 retail locations. Beyond these partnerships, Fanatics has its own powerhouse team of more than 22,000 global employees.