Lead Healthcare Services Software Engineer

About the role

We take great strides to ensure our employees have the resources to live well, be healthy, continue learning, develop skills, grow professionally and serve our local communities. We invite you to apply for a career with us.

Residency in or relocation to Louisiana is preferred for all positions.

Applicants must be authorized to work for Louisiana Blue in the United States without employer-sponsored immigration support. Louisiana Blue will not provide current or future employment-based immigration sponsorship or other immigration support for this opportunity, including H-1B, L-1, O-1, H-1B1, E-3, TN, or J-1 sponsorship or F-1 OPT/STEM OPT/CPT support. Applicants who would require such sponsorship or employer support during their employment should not pursue this opportunity.

POSITION SUMMARY

Working without supervision (and with extensive latitude for independent judgment) design, develop, document, test, and debug new and existing software systems and/or applications for market sale or large-scale proprietary software for internal use. Serve as a technical expert on development projects. Participate in full development life cycle including requirements analysis and design. Write technical specifications based on conceptual design and stated business requirements. Support, maintain, and document software functionality. Identify and evaluate new technologies for implementation. Analyze code and software configuration to find causes of errors and revise programs as needed. Participate in software design meetings and analyze user needs to determine technical requirements. Consult with end user to prototype, refine, test, and debug programs to meet needs. Accountable for complying with all laws and regulations associated with duties and responsibilities.

HOW YOU CONTRIBUTE TO THE COMPANY'S MISSION IN THIS ROLE

Gather information from stakeholders to document functional, system, and data requirements

Assess available technologies and create detailed technical specifications or data models for development of new or modifications to existing internal applications or systems

Develop and maintain internal systems or applications involving various programming languages

Perform testing, analysis, and debugging on applications and systems to identify and fix problems

Use development specifications and business requirements to create detailed test cases. Analyze results of testing to ensure technology solution matches the organization's business needs

Provide support to Principal trainers as needed in training environments

Research and remain informed of new technology and development tools

Develop automated or AI driven testing methods

Provides leadership, advice, and training to less experienced peers

Document system problems and resolutions for future reference

Provides technical support and troubleshooting assistance on software application related issues

Perform configuration and change management oversight.

QUALIFICATIONS

Education

• Bachelor's in Computer Science or a related field
• Master's degree preferred
• Four years of related experience can be used in lieu of a Bachelor’s degree.

Work Experience

• 7 years of software development experience required.
• Must have a minimum of five years of IT experience using general development technologies (i.e., C#, SSRS, SSIS, SQL

Coding, XML, Azure Data Factory, GitHub CoPilot) or comparable computing language (i.e., .Net, BI, ERP) as approved by the hiring manager

Licenses / Certifications

• Relevant Epic software certifications, as designated by leader, may be required within 6 months of employment

Skills and Abilities

• Ability to think strategically, balance long and short-term priorities.
• Ability to establish and maintain a high level of trust and confidence with clients; establish strong working relationships with business and technology partners at all levels; exercise sound judgment; collaborate effectively with peers, subordinates and superiors.
• Must understand and have experience in all aspects of the software development lifecycle (SDLC).
• Ability to multitask and prioritize a heavy workload in a fast paced, dynamic environment.
• Understanding of business operations and key business drivers.

ADDITIONAL QUALIFICATIONS

The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential Functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions

• Perform other job-related duties as assigned, within your scope of responsibilities.
• Job duties are performed in a normal and clean office environment with normal noise levels.
• Work is predominately done while standing or sitting.
• The ability to comprehend, document, calculate, visualize, and analyze are required.

An Equal Opportunity Employer

All internal employees please apply through Workday Careers.

PLEASE USE A WEB BROWSER OTHER THAN INTERNET EXPLORER IF YOU ENCOUNTER ISSUES (CHROME, FIREFOX, SAFARI)

Additional Information

Please be sure to monitor your email frequently for communications you may receive during the recruiting process. Due to the high volume of applications we receive, only those most qualified will be contacted. To monitor the status of your application, please visit the "My Applications" section in the Candidate Home section of your Workday account.

If you are an individual with a disability and require a reasonable accommodation to complete an application, please contact recruiting@bcbsla.com for assistance.

In support of our mission to improve the health and lives of Louisianians, we encourage the good health of its employees and visitors. We want to ensure that our employees have a work environment that will optimize personal health and well-being. Due to the acknowledged hazards from exposure to environmental tobacco smoke, and in order to promote good health, our company properties are smoke and tobacco free.

We perform background and pre-employment drug screening after an offer has been extended and prior to hire for all positions. As part of this process records may be verified and information checked with agencies including but not limited to the Social Security Administration, criminal courts, federal, state, and county repositories of criminal records, Department of Motor Vehicles and credit bureaus. Pursuant with sec 1033 of the Violent Crime Control and Law Enforcement Act of 1994, individuals who have been convicted of a felony crime involving dishonesty or breach of trust are prohibited from working in the insurance industry unless they obtain written consent from their state insurance commissioner.

Additionally, we are a Drug Free Workplace. A pre-employment drug screen will be required and any offer is contingent upon satisfactory drug testing results.