Junior Forward Deployed Engineer
Clark
About the role
About Clark
Clark is building the trust infrastructure for the AI economy. We help accounting and audit firms adopt AI safely by creating systems that improve reliability, accuracy, and operational trust.
We're an in-person team based in NYC and move quickly. Engineers at Clark work closely with customers, product, and leadership to solve real operational problems.
The Role
We're hiring a Forward Deployed Engineer (E2) to work directly with customers while building technical solutions that help them successfully deploy and use Clark.
Forward Deployed Engineers sit between engineering and customers. You'll spend time understanding customer workflows, configuring solutions, building lightweight integrations, troubleshooting issues, and partnering with the engineering team to improve the product.
This role is ideal for early-career engineers who enjoy both technical problem solving and working directly with people.
You'll have significant exposure to customers, product decisions, and real-world AI deployments while developing strong software engineering and systems-thinking skills.
What You'll Do
Work directly with customers during onboarding and implementation
Learn customer workflows and help translate requirements into technical solutions
Configure and deploy Clark solutions in customer environments
Build lightweight integrations and internal tooling
Investigate customer issues and partner with engineering to resolve them
Test product features and provide implementation feedback
Document implementation processes and best practices
Support customer launches and deployments
Collaborate with engineers, product, and founders on customer needs
Grow into owning larger implementation projects over time
What We're Looking For
0-3 years of software engineering, implementation, solutions engineering, or technical experience
Comfortable writing code in Python, JavaScript, TypeScript, or similar languages
Strong curiosity and willingness to learn quickly
Clear communicator who enjoys working directly with customers
Able to break down technical concepts into simple explanations
Highly organized and detail-oriented
Comfortable operating in a fast-moving startup environment
Strong ownership mindset and bias toward action
Nice to Have
Internship or professional experience building software products
Experience working with APIs
Experience with AI tools, LLMs, or workflow automation
Experience with SQL, data analysis, or business operations tooling
Startup experience
Customer-facing experience
What Success Looks Like
Within your first 6 months, you'll:
Successfully support multiple customer deployments
Become proficient in Clark's product and infrastructure
Independently handle well-defined implementation tasks
Build internal tools and automations that improve customer operations
Develop strong relationships with customers and internal stakeholders
Why Join Clark?
Meaningful equity ownership
Work directly with founders and customers
Learn how AI systems are deployed in production environments
Small, high-talent-density team
Rapid career growth opportunities
In-person NYC culture focused on learning and execution
Responsibilities
- Support customer onboarding, implementation, launches, and deployments
- Understand customer workflows and translate requirements into technical solutions
- Configure and deploy Clark solutions in customer environments
- Build lightweight integrations, internal tools, and automations
- Troubleshoot customer issues and partner with engineering on resolutions
- Test product features and share implementation feedback
- Document implementation processes and collaborate with engineering, product, and founders
Qualifications
- 0–3 years of software engineering, implementation, solutions engineering, or other technical experience
- Comfort writing code in Python, JavaScript, TypeScript, or similar languages
- Strong curiosity, ownership, organization, and willingness to learn quickly
- Clear communication skills and interest in working directly with customers
- Ability to explain technical concepts simply and thrive in a fast-moving startup
- Experience with software products, APIs, AI tools, LLMs, SQL, workflow automation, or customer-facing work is a plus
Benefits
- Meaningful equity ownership
- Direct collaboration with founders and customers
- Exposure to production AI deployments
- Rapid career growth opportunities
Skills mentioned
About Clark
Clark is the collaborative AI platform for assurance. Our agent, Ava, works inside live engagements alongside your auditors, running the substantive fieldwork that swallows busy season: testing full populations, tying out, vouching, recalculating, and building the workpapers to support it. Partners stay in control of every opinion. The judgment, the client relationships, and the signature stay exactly where they belong, with the firm, because in a world generating economic data at machine speed, that licensed signature is the trust the entire system runs on. The result is a better audit, delivered faster, and a profession that finally gets to do the work people became CPAs to do.