Forward Deployed Engineer, Integrations
Sardine
About the role
Who we are:
Sardine is the leading agentic risk platform for fighting financial crime. Our integrated solution unifies data across risk teams to help organizations stop fraud in real time, prevent AI-driven attacks, and automate fraud and AML operations. Sardine’s platform is strengthened by one of the fastest-growing fraud consortiums in the market, spanning more than 6 billion profiled devices, 800 million consumers, and 3 million businesses worldwide. Leading companies including FIS, GoDaddy, Intuit, Edward Jones, ZoomInfo, and Checkout.com rely on Sardine to secure and grow trust in their products.
Our culture:
We hire talented, self-motivated individuals with extreme ownership and high growth orientation.
We value performance and not hours worked. We believe you shouldn't have to miss your family dinner, your kid's school play, friends get-together, or doctor's appointments for the sake of adhering to an arbitrary work schedule.
We're a remote-first team spread across time zones, so no office to report to - work from wherever helps you do your best work. Just a couple of things to keep in mind: pay is based on where you're located, and you'll need to keep a home base in the country you're hired in. So while we love the "coffee shop today, mountains tomorrow" life, this isn't a passport-optional, work-from-anywhere-on-Earth kind of remote - think flexible within your country, not borderless.
Location:
Remote - US/Canada, West Coast
About the role
We’re looking for a Forward Deployed Engineer to lead client onboarding for Sardine’s fraud and compliance products. You’ll manage end-to-end integrations, translate technical requirements into solutions, and ensure a smooth, successful deployment. This is a hands-on role working closely with clients and internal teams, perfect for someone who thrives in fast-paced environments and enjoys solving complex problems with practical, scalable solutions.
What you’ll be doing
Manage implementation and integration efforts for fraud and compliance products
Work closely with clients and provide end-to-end support during their onboarding process, setting our clients up for success
Own APIs, SDK documentation, integration guides, and overall support documents
Analyze clients' requirements from the technical and functional perspectives and design solutions by having a deep understanding of our system and products' capabilities
Manage implementation projects, including monitoring project quality, managing timelines, mitigating risk, and driving deliverables
Build a deep understanding of customers' business problems, technical requirements, and success criteria so that you can provide solutions utilizing Sardine's technology
Provide product feedback to internal stakeholders as the eyes and ears on the ground
What you’ll need
4+ years in technical roles (e.g., Integrations Engineer, QA Engineer, Technical Account Manager, Solutions Architect, Systems Analyst, Forward Deployed Engineer) with strong execution skills, integration and automation expertise, and experience working with multiple technical teams, both internal and external.
2+ years of B2B SaaS experience working in the relevant domain (payment, fraud, risk, or compliance)
Excellent written and verbal communication skills, including the ability to communicate complex technical and business concepts to technical and non-technical personas
Excellent organizational skills and the ability to manage multiple projects simultaneously and drive deliverables to completion
Experience with basic SQL querying and JSON payload analysis
Experience with APIs specs like OpenAPI, web development, and writing scripts to build internal tools (e.g., bash scripting, Python, SQL, Ruby, Golang, Postman)
Benefits we offer:
Generous compensation in cash and equity
Early exercise for all options, including pre-vested
Work from anywhere: Remote-first Culture
Flexible paid time off and Year-end break
Health insurance, dental, and vision coverage for employees and dependents - US and Canada specific
4% matching in 401k / RRSP - US and Canada specific
MacBook Pro delivered to your door
One-time stipend to set up a home office — desk, chair, screen, etc.
Monthly meal stipend
Monthly social meet-up stipend
Annual health and wellness stipend
Annual Learning stipend
Join a fast-growing company with world-class professionals from around the world. If you are seeking a meaningful career, you found the right place, and we would love to hear from you.
To learn more about how we process your personal information and your rights in regards to your personal information as an applicant and Sardine employee, please visit our Applicant and Worker Privacy Notice.
Responsibilities
- Lead client implementation and integrations for fraud and compliance products.
- Support clients throughout onboarding and provide end-to-end integration assistance.
- Maintain API, SDK, integration, and support documentation.
- Analyze client requirements and design solutions using Sardine's products.
- Manage implementation project quality, timelines, risks, and deliverables.
- Understand customer business problems and success criteria to deliver effective solutions.
- Share customer feedback with internal product stakeholders.
Qualifications
- 4+ years of experience in technical roles such as integrations engineering, QA, technical account management, solutions architecture, systems analysis, or forward deployed engineering.
- 2+ years of B2B SaaS experience in payments, fraud, risk, or compliance.
- Strong integration and automation skills and experience working with internal and external technical teams.
- Excellent written and verbal communication skills for technical and non-technical audiences.
- Strong organization and ability to manage multiple projects through completion.
- Experience with basic SQL queries and JSON payload analysis.
- Experience with OpenAPI specifications, web development, and scripting or tools such as Bash, Python, SQL, Ruby, Golang, or Postman.
Benefits
- Cash compensation and equity, with early exercise available for all options.
- Remote-first work within the country of hire.
- Flexible paid time off and year-end break.
- Health, dental, and vision insurance for employees and dependents in the US and Canada.
- 4% 401(k) or RRSP matching in the US and Canada.
- MacBook Pro and a one-time home office setup stipend.
- Monthly meal and social meetup stipends.
- Annual health and wellness stipend.
- Annual learning stipend.
Skills mentioned
About Sardine
Sardine is the leading agentic risk platform to fight financial crime. Our integrated suite of fraud and AML solutions unifies data across risk teams to detect fraud in real-time and streamline AML operations. Companies including FIS, GoDaddy, Deel, Checkout, and Brex rely on Sardine to secure and grow trust in their products. Learn more at sardine.ai.