Forward Deployed Engineer - Lead

Ladders
RemoteFull-time$163,000–$434,000Posted Sep 21, 2026

About the role

For our client, we are seeking a Forward Deployed Engineer - Lead to join the team of a leader in the Business Services space.

This role will lead end-to-end delivery governance for complex client deployments in a professional services environment, with a strong focus on Generative AI solutions and enterprise platform implementation.

You will partner closely with client IT, architecture, program management, and engineering stakeholders to build delivery discipline, resolve risks, and improve operational execution across engagements.

The position also requires coaching the team, driving automation opportunities, and supporting executive-level visibility into delivery health and outcomes.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $163,000 – $434,000 annually

Responsibilities

Lead end-to-end delivery governance for client deployments

Build and maintain integrated delivery plans and tracking frameworks

Establish and own operating rhythms with client counterparts

Lead pre-engagement discovery with client IT and architecture teams

Drive continuous improvement of deployment runbooks and operational playbooks

Identify gaps in deployment processes and drive automation efforts

Produce executive delivery health reports for leadership

Coach and mentor program managers and engineers on the team

Serve as primary escalation point for delivery risks and blockers

Qualifications

12+ years in technology delivery management or enterprise platform implementation

2+ years designing and deploying Generative AI solutions

1+ year implementing AI agent frameworks or workflow integrations

Bachelor's degree or equivalent work experience

Experience in cross-functional team leadership in a professional services environment

Benefits

Medical, dental, and vision coverage

Life and long-term disability insurance

401(k) plan with bonus opportunities

Paid holidays and paid time off

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.

Responsibilities

  • Lead end-to-end delivery governance for client deployments
  • Build and maintain integrated delivery plans and tracking frameworks
  • Establish and own operating rhythms with client counterparts
  • Lead pre-engagement discovery with client IT and architecture teams
  • Drive continuous improvement of deployment runbooks and operational playbooks
  • Identify gaps in deployment processes and drive automation efforts
  • Produce executive delivery health reports for leadership
  • Coach and mentor program managers and engineers on the team

Qualifications

  • 12+ years in technology delivery management or enterprise platform implementation
  • 2+ years designing and deploying Generative AI solutions
  • 1+ year implementing AI agent frameworks or workflow integrations
  • Bachelor's degree or equivalent work experience
  • Experience in cross-functional team leadership in a professional services environment

Benefits

  • Medical, dental, and vision coverage
  • Life and long-term disability insurance
  • 401(k) plan with bonus opportunities
  • Paid holidays and paid time off

Skills mentioned

Generative AIAI AgentsWorkflow AutomationAutomationSystem DesignAPI IntegrationCloud ComputingModel DeploymentMLOpsDevOps

About Ladders

We lead the leaders. Ladder’s community of 10 mm leading professionals come to us to be inspired, grow in their careers, and get ahead in their professional lives. We focus on the $100K+ job market, representing 25% of all jobs and about 50% of income in the US & Canada. We build data-driven tools, marketplaces, news and entertainment products for our growing audience, and the companies, recruiters, and advertisers that want to reach them. We work best with people who enjoy using their talents, commitment and hard work to achieve great successes for millions of real life users through products that impact their careers. We are deeply technology-driven -- about half the company are engineers, technical product people or product designers -- but we never build technology for technology’s sake. We’re always trying to connect our efforts to the good it can do in people’s lives.

Technology51-200 employeesNew York

H-1B sponsorship history

Historical employer filing data was found for Ladders. The employer record includes 8 historical certified applications. This is employer-level history, not a guarantee that this role currently offers sponsorship.