IT Software Engineer 2

Ladders
RemoteFull-time$111,122–$201,653Posted Sep 21, 2026

About the role

For our client, we are seeking a IT Software Engineer 2 to join the team of a leader in the Telecommunications space.

This role is focused on building and supporting software solutions that improve customer experience orchestration within a large-scale telecommunications environment. The engineer will own assigned systems through the full development lifecycle, from design and implementation to deployment and ongoing support. Success in this role will come from strong technical judgment, cross-functional collaboration, and the ability to deliver reliable features with minimal oversight.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $111,122 – $201,653 annually

Responsibilities

Make informed technical decisions based on historical data and experience

Take ownership of the development lifecycle for assigned systems and components

Lead feature development with minimal oversight

Collaborate with cross-functional teams on technical solutions

Participate in code reviews to maintain software quality standards

Maintain technical documentation for knowledge sharing

Troubleshoot and resolve moderately complex technical issues

Provide mentorship and guidance to junior engineers

Support team initiatives while leading smaller projects

Communicate progress and risks to team leads

Qualifications

3-5 years of professional software engineering experience

At least 2 years of experience with high-scale CCaaS or CX enterprise software

Hands-on experience with AWS Services and CI/CD for cloud applications

Proficient in designing reliable workflows in Salesforce and other CRMs

Advanced programming skills in multiple languages and frameworks

Solid understanding of system design and architecture

Proven experience from design to implementation and deployment of features

Benefits

Remote position available anywhere in the U.S. (excluding Alaska)

Market-competitive compensation structure

Attractive total compensation package including bonuses and benefits

Career growth opportunities towards more senior technical roles

Opportunity to work with cutting-edge technology in customer experience orchestration

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.

Responsibilities

  • Make informed technical decisions based on historical data and experience
  • Take ownership of the development lifecycle for assigned systems and components
  • Lead feature development with minimal oversight
  • Collaborate with cross-functional teams on technical solutions
  • Participate in code reviews to maintain software quality standards
  • Maintain technical documentation for knowledge sharing
  • Troubleshoot and resolve moderately complex technical issues
  • Provide mentorship and guidance to junior engineers

Qualifications

  • 3-5 years of professional software engineering experience
  • At least 2 years of experience with high-scale CCaaS or CX enterprise software
  • Hands-on experience with AWS Services and CI/CD for cloud applications
  • Proficient in designing reliable workflows in Salesforce and other CRMs
  • Advanced programming skills in multiple languages and frameworks
  • Solid understanding of system design and architecture
  • Proven experience from design to implementation and deployment of features

Benefits

  • Remote position available anywhere in the U.S. (excluding Alaska)
  • Market-competitive compensation structure
  • Attractive total compensation package including bonuses and benefits
  • Career growth opportunities towards more senior technical roles
  • Opportunity to work with cutting-edge technology in customer experience orchestration

Skills mentioned

AWSCI/CDCloud ComputingDevOpsSystem DesignDistributed SystemsBackend DevelopmentWorkflow AutomationDebuggingSoftware Testing

About Ladders

We lead the leaders. Ladder’s community of 10 mm leading professionals come to us to be inspired, grow in their careers, and get ahead in their professional lives. We focus on the $100K+ job market, representing 25% of all jobs and about 50% of income in the US & Canada. We build data-driven tools, marketplaces, news and entertainment products for our growing audience, and the companies, recruiters, and advertisers that want to reach them. We work best with people who enjoy using their talents, commitment and hard work to achieve great successes for millions of real life users through products that impact their careers. We are deeply technology-driven -- about half the company are engineers, technical product people or product designers -- but we never build technology for technology’s sake. We’re always trying to connect our efforts to the good it can do in people’s lives.

Technology51-200 employeesNew York

H-1B sponsorship history

Historical employer filing data was found for Ladders. The employer record includes 8 historical certified applications. This is employer-level history, not a guarantee that this role currently offers sponsorship.