Software Engineer - Voice Platform

About the role

About Sela

Sela is the market-leading AI voice agent for mortgage lenders. Founded in 2024, we’ve grown like crazy (~$0->13M in 20 months), and currently count 5 of the 10 largest independent mortgage banks in the U.S. as enterprise customers. If we’re successful, the cost of owning a home in the US will become ~1% cheaper. We’ve raised $21M across our Seed and Series A from top investors.

Why this is a huge opportunity

Around 1% of the U.S. labor force works in phone sales, representing roughly $100B of annual salary, and the industry is poised at the brink of complete disruption. We are at the cutting edge of this economic transformation, one of the first companies creating real, durable economic value through applied AI.

Buying a house is the largest financial decision most people make in their lives, and homeownership is tied to many other purchases, including life insurance, homeowners insurance, alarm systems, home renovations, solar panels, and more. By owning the mortgage vertical, we will own the relationship with the consumer, allowing us to serve as the essential AI infrastructure for high consideration consumer sales.

Why Join

Crazy growth: The market pull is exhilarating - we’ve grown 10x in the past 12 months and more than 100x since our seed round, all without a dedicated sales or marketing team. Building something that people want so badly is the best feeling you can have in a startup.

Team and Culture: We are a high-agency team where the bar is high and everyone makes the people around them better. Collaboration and intensity are core team values: people truly care about their work and their coworkers. At the same time, we don't take ourselves too seriously.

Challenging problems: Outperforming human sales teams on half a million daily calls is not easy. Low-latency, real-time infra. 99.9% uptime. Enterprise-grade privacy and security. Advanced simulation and evaluation systems. Flexible A/B testing. AI scheduler and dialer. We own the whole stack and we do not compromise on quality.

Well-funded: We’ve raised $21M+ in total funding, most recently a $15M Series A in June 2026.

What Will You Do

Own major components of Sela’s real-time voice platform, from architecture and implementation to reliability in production

Improve voice performance across latency, audio quality, turn-taking, interruptions, transcription, and speech generation

Build measurement, observability, and debugging tools that make complex voice issues easy to reproduce and diagnose

Integrate our voice stack with simulation and evaluation systems, including end-to-end voice-to-voice evals

Train, fine-tune, and deploy models for problems such as turn-taking, interruption handling, and voicemail detection

Evaluate new voice models and providers, and improve the scalability, reliability, and cost efficiency of a platform handling hundreds of thousands of calls per day

What Are We Looking For

3–6 years of software engineering experience

Experience building and operating low-latency, real-time, streaming, or distributed systems in production

Strong Python or Go skills and a deep understanding of software design patterns and best practices

Strong performance-engineering instincts and experience using instrumentation to diagnose latency, reliability, or quality issues

Experience using AI coding tools or agents to ship maintainable, clean code

Experience in high-growth startups, ideally at Seed through Series B

Benefits

Top-of-market medical, dental, and vision coverage for you and your dependents

401(k) with a top-of-market employer match

Unlimited PTO

Snacks, weekly team lunches, and dinner on Sela

Hybrid in-office schedule: four days a week together in SF, with a flexible remote day on Wednesdays