Forward Deployed Engineer

About the role

About the job

This role is being recruited by CoffeeSpace on behalf of an anonymous AI startup specializing in AI agents for enterprise home services businesses.

We’re identifying a small number of exceptional forward deployed engineers from our network. If there’s a strong fit, we’ll introduce you directly to the founding team.

Location: New York, New York, United States

Compensation: $170k–$230k base + competitive equity

Employment type: Full-time

About the company

This company provides AI-driven solutions for home services and remodeling businesses, helping them manage and grow their operations. The company has already facilitated over $2.3 billion in revenue for its clients, which include major operators like Sears Home Services and Del Air. Founded in 2023, it has raised $11 million in funding and is backed by investors such as Stellation Capital and Gokul Rajaram.

The team is currently 18 people strong and is based in a collaborative office in the Flatiron district of New York City.

About the role

You will be a critical liaison between customers and the product organization, working with enterprise home services operators to deploy AI agents that drive revenue outcomes. Your role will involve building and deploying AI agents, managing customer relationships, and working cross-functionally with product, engineering, and design teams.

What You’ll Do

Build and deploy AI agents (voice, text, phone) for enterprise customers in the home services sector

Own customer relationships end-to-end, from implementation to ongoing success

Translate customer pain points into platform improvements by collaborating with product, engineering, and design teams

Handle post-sales implementation and customer success responsibilities

Contribute to the product roadmap through direct collaboration with founders and team leads

Why This Role Is Compelling

Join a high-growth AI startup with significant traction and strong investor backing

Work with large-scale customers and have a direct impact on their revenue outcomes

Be part of a tight-knit team culture with strong benefits, including $0 cost medical, 401k matching, and more

Enjoy a collaborative work environment with weekly team dinners and a supportive team culture

The Ideal Candidate

1-5 years of experience in a technical, client-facing role

Proficiency in Python, SQL, REST APIs, TypeScript, React, Node.js, and related technologies

Strong communication skills and ability to manage customer relationships

Experience with AI agent deployment and customer success is a plus

Next steps

• Apply via this LinkedIn job post

• We’ll review and reach out if there’s a strong match

• If aligned, we’ll introduce you directly to the team

• If this role isn’t the right fit, we may suggest and make introductions to other high-signal startup roles we’re recruiting for, always with your permission.

A quick note on authenticity

This is a real, active role that CoffeeSpace is recruiting for in close partnership with the hiring team. We don’t post speculative roles and work directly with teams on their actual hiring needs.