Forward Deployed Engineer
American Unit, IncAbout the role
🚨 Hiring: Forward Deployed Engineer (FDE) – Salesforce Agentforce 🚨
📍 Location: Frisco, TX/ Bellevue, WA
💼 Role: Forward Deployed Engineer – Salesforce Agentforce
We are looking for an experienced Forward Deployed Engineer (FDE) with strong Salesforce Agentforce and AI engineering expertise to design, build, and deploy intelligent AI agents for enterprise business workflows. This client-facing role requires hands-on experience with Agentforce, Einstein AI, Data Cloud, LLMs, RAG, agentic workflows, Salesforce development, integrations, and DevOps.
🔹 Key Responsibilities
Design, develop, and deploy AI-powered agents using Salesforce Agentforce.
Partner directly with customers, business stakeholders, product teams, and engineering organizations.
Identify and translate high-value AI opportunities into production-ready solutions.
Build and optimize RAG pipelines, agentic workflows, prompt strategies, and multi-agent orchestration.
Configure and customize Agentforce, Data Cloud, Service Cloud, Sales Cloud, and Einstein AI.
Develop integrations between Salesforce, enterprise applications, APIs, middleware, and third-party platforms.
Leverage LLMs and AI orchestration frameworks to deliver intelligent enterprise solutions.
Conduct solution workshops, technical demonstrations, and customer discussions.
Monitor and continuously improve AI agent performance, reliability, security, and adoption.
Support DevOps, CI/CD, governance, and deployment automation.
Create solution designs, technical documentation, deployment guides, and knowledge assets.
✅ Required Skills
5+ years of Salesforce platform experience.
Hands-on Salesforce Agentforce implementation – Required.
Salesforce Service Cloud, Sales Cloud, Data Cloud, and Einstein AI.
AI/LLM application development.
RAG and Retrieval-Augmented Generation.
Prompt engineering.
Agentic workflows and multi-agent orchestration.
AI orchestration frameworks and model integration.
Apex.
Lightning Web Components (LWC).
Salesforce Flows.
Salesforce APIs.
REST APIs and GraphQL.
Middleware and enterprise application integrations.
AWS, Azure, or GCP.
DevOps and CI/CD pipelines.
Version control and deployment automation.
Agile development and end-to-end solution delivery.
Strong customer-facing consulting and communication skills.
⭐ Preferred Skills
Salesforce architecture experience.
Enterprise AI transformation.
Salesforce AI ecosystem expertise.
Advanced Agentforce implementations.
Cloud-based AI integrations.
Experience integrating Salesforce with complex enterprise environments.
AI agent evaluation and optimization.
AI governance and security.
Solution workshops and technical demonstrations.
Strong technical documentation and knowledge transfer experience.
Responsibilities
- Design, develop, and deploy AI-powered agents using Salesforce Agentforce
- Partner directly with customers, business stakeholders, product teams, and engineering organizations
- Identify and translate high-value AI opportunities into production-ready solutions
- Build and optimize RAG pipelines, agentic workflows, prompt strategies, and multi-agent orchestration
- Configure and customize Agentforce, Data Cloud, Service Cloud, Sales Cloud, and Einstein AI
- Develop integrations between Salesforce, enterprise applications, APIs, middleware, and third-party platforms
- Leverage LLMs and AI orchestration frameworks to deliver intelligent enterprise solutions
- Conduct solution workshops, technical demonstrations, and customer discussions
Qualifications
- 5+ years of Salesforce platform experience
- Hands-on Salesforce Agentforce implementation
- Salesforce Service Cloud, Sales Cloud, Data Cloud, and Einstein AI
- AI/LLM application development
- RAG and Retrieval-Augmented Generation
- Prompt engineering
- Agentic workflows and multi-agent orchestration
- AI orchestration frameworks and model integration
Skills mentioned
About American Unit, Inc
Company Size: 500 to 1000 employees. American Unit, Inc. is a leading consulting service provider that helps organizations implement, upgrade and optimize their IT related technology expertise. We have our resources working all over the country, providing core competency in technology consulting services to companies ranging in size from small, mid-size to Fortune 500 companies. Our proven expertise makes us the ideal strategic partner for most companies in providing industry-focused consulting services. IBM’s solution for workplace data integration is IBM TRIRIGA. This solution provides an integrated workplace management system(IWMS). American Unit is an IBM Business Gold Partner and offer the full TRIRIGA suite of products. Offering professional and expert, business and technical support services, American Unit will successfully implement a solution designed to the client’s specific requirements. American Unit has extensive experience with the full TRIRIGA product. Our TRIRIGA-certified consultants work closely with our clients, delivering on the commitment, providing the highest results. Our clients can be assured of a quality services through, up-to-date and detailed progress reports. American Unit has been honored time and again for our leadership in the IT industry by such distinguished organizations as Deloitte and Inc. Magazine. We provide our services across the United States. Our Core Services:- Managed IT services Payroll servicing for small to mid market Business Consulting System Integration Custom Application Development Resource augmentation as per clients need Solutions:- IBM Tririga IBM Tririga UI/UX IBM mobile Tririga IBM Filenet Guidewire Enterprise Mobility Solution Cloud Computing Big Data Management Sales Force Automation Customer Relation Management Collaborations Enterprise Resource Planning Big Data Management Connect with us today Americanunit.com