Diagnostic Software Engineer

About the role

Description

Responsible for diagnosing and resolving complex Linux, software, hardware, and network issues in production environments.

Works closely with engineering and operations teams to identify root causes, implement solutions, improve system reliability, and support infrastructure operations.

Troubleshoot Linux systems, applications, networking, and server hardware issues.

Analyze system and application logs to identify and resolve root causes.

Support production environments and infrastructure reliability initiatives.

Develop and maintain technical documentation and troubleshooting procedures.

Create simple automation scripts using Python or Bash.

Collaborate with cross-functional teams to resolve technical issues.

Qualifications

Experience: 3+ Years

3+ years of Linux administration experience (RHEL and/or Ubuntu preferred).

1+ year of server hardware troubleshooting experience.

Strong understanding of networking fundamentals and the OSI model.

Experience analyzing system and application logs.

Proficiency with Python or Bash scripting.

Strong analytical and problem-solving skills with the ability to work independently.

CJIS Certification.

Experience with RHEL or similar Linux OS, Podman or related containerization technologies, OSI model and transport troubleshooting.

Software Proficiency: RHEL, Podman, FluentBit, Corelight, Cortex XDR

Required Experience Level: Senior

Work Schedule: Full time 0900-1700 EST

Preferred Qualifications

Experience as a Systems Engineer, DevOps Engineer, or similar role.

Knowledge of Docker, Podman, and container networking.

Experience with AWS, Grafana, ServiceNow, or related technologies.

Familiarity with PostgreSQL, Redis, SQLite, or MongoDB.

Cybersecurity or EDR tool experience.

RHCE Certification preferred.

Benefits

Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.

Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.

Vision Insurance: Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.

401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first of the month following at least 1 calendar year after employment begins.

Synectics is an equal opportunity employer.