About the role

Location: Dallas, TX

Location Type: Hybrid

Job Number: 260000GL

Category: Information Technology

Posted 1 Day Ago

23696897

AI Software Engineer

Location: Dallas, TX

Location Type: Hybrid

Job Number: 260000GL

Category: Information Technology

Posted 1 Day Ago

23696897

Responsibilities

Benefits

I.T. at UTSW

Responsibilities

WHY UT SOUTHWESTERN?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report (Opens in a new window), we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you’ll discover a culture of teamwork, professionalism, and a rewarding career!

JOB SUMMARY

Works under minimal supervision to design, build, and ship production artificial intelligence (AI) features within DIMS (Discovery Information Management System), the Innovation Hub’s proprietary platform...

WHY UT SOUTHWESTERN?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report (Opens in a new window), we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you’ll discover a culture of teamwork, professionalism, and a rewarding career!

JOB SUMMARY

Works under minimal supervision to design, build, and ship production artificial intelligence (AI) features within DIMS (Discovery Information Management System), the Innovation Hub’s proprietary platform for managing faculty research Discovery Tracks. This is a hands-on software engineering role focused on delivering working, maintainable code rather than research benchmarking or proof-of-concept experimentation. Develops agentic workflows, natural language search, retrieval pipelines, and model integrations that ground platform features in institutional scientific data. Partners with the product owner, software developers, designers, and external technical collaborators to translate early-stage commercialization workflows into accurate, traceable, and auditable AI capabilities. Serves as the Innovation Hub’s primary technical owner for applied AI as DIMS scales.

ESSENTIAL FUNCTIONS

Job Duties

Builds and ships production AI features within DIMS, including multi step agentic workflows, natural language search, structured extraction, and recommendation and matching capabilities; writes and maintains the majority of the implementing code, moving agent concepts from specification to released functionality on a rapid delivery cadence rather than producing prototypes or evaluations alone.

Designs, builds, and maintains AI agents end to end, including prompt design and iteration, tool and function definitions, orchestration and routing across multi step tasks, context and memory management, and structured output contracts; develops reusable prompt, tool, and orchestration patterns so that additional agents can be stood up without rebuilding shared infrastructure; establishes prompt versioning, evaluation harnesses, regression tests, and acceptance criteria so that agent behavior is measurable, reproducible, and safe to release.

Integrates commercial and open large language models and related services into the platform through application programming interfaces, including Microsoft Azure Foundry/OpenAI Service and other institutionally approved platforms; manages model selection, versioning, cost, latency, rate limiting, and failure handling.

Develops retrieval and data pipelines that ground AI features in institutional and external sources, including faculty and laboratory datasets, invention disclosure content, and public scientific and intellectual property data sources; ensures outputs remain traceable to verifiable source material.

Partners with the product owner, software developers, and design to translate early stage commercialization workflows and stage gate criteria into working features; participates in requirements definition, technical scoping, and release planning

Implements guardrails, monitoring, and observability for accuracy, hallucination, data leakage, and cost; ensures alignment with UTSW information security, data stewardship, and compliance requirements and with intellectual property protections governing pre publication and pre patent content.

Contributes to code review, technical documentation, version control practice, and deployment automation; supports productionization and handoff of collaboratively developed prototypes into supported platform capabilities.

QUALIFICATIONS

Education and Experience

Required

Education Bachelor’s Degree in Computer Science, Engineering, or related field (or equivalent experience).

Experience 4 years professional software engineering experience. Strong proficiency in Python, with working knowledge of TypeScript or JavaScript and modern web application development. Experience building and shipping production applications that integrate large language models, including prompt design, tool calling, and retrieval. Experience with testing, evaluation, and monitoring practices for nondeterministic systems.

Preferred

Education May consider additional related years of experience in lieu of degree.

Experience Experience with agent frameworks, multi step and multi-agent orchestration, and retrieval augmented generation in production. Familiarity with Azure AI services (Azure OpenAI Service, Azure Foundry, Azure AI Search), enterprise identity, and CI/CD pipelines. Experience with enterprise data and security patterns, including handling of confidential or pre publication content. Familiarity with translational research, technology transfer, or scientific literature and patent data sources.

Knowledge, Skills And Abilities

Ability to write, review, and maintain production quality code as the primary mode of contribution, with sound judgment on architecture, testing, and maintainability.

Working knowledge of large language model capabilities and limitations, including context management, tool use, structured output, grounding, agent design patterns, and cost and latency tradeoffs.

Ability to apply engineering discipline to nondeterministic systems, including evaluation design, regression testing, versioning of prompts, tools, and models, and observability of agent behavior in production.

Ability to translate ambiguous scientific and operational requirements into working features, structured technical plans, and clearly documented decisions.

Knowledge of secure development practices and appropriate handling of confidential, pre publication, and pre patent information.

Ability to work effectively across business, technical, scientific, and administrative teams, including with external technical collaborators and vendors.

Strong verbal and written communication skills, including the ability to explain technical tradeoffs and limitations to non technical stakeholders.

Demonstrated initiative, learning agility, and sound judgment in a rapidly evolving technology area.

PHYSICAL DEMANDS/WORKING CONDITIONS

Physical Demands Sitting Talking

Working Conditions Indoors Office Setting

PACT STATEMENT

P-Problem Solving: Employees take ownership in solving problems effectively, efficiently, and to the satisfaction of customers, or managers. They show initiative in addressing areas of concern before they become problems.

A-Ability, Attitude and Accountability: Employees exhibit ability to perform their job and conduct themselves in a professional and positive manner reflecting a professional environment readily assuming obligations in a dependable and reliable manner.

C-Communication, Contribution, and Collaboration: Who are our Customers? Anyone who requests our help, needs our work product, or receives our services. Employees focus on customer service with creative solutions while improving the customer experience through clear, courteous, and timely delivery and communication. Sharing ideas with others helps expand our contribution to department goals.

T-Teamwork: Employees work to contribute to the department’s success by supporting co-workers, promoting excellence in work product and customer service, and in maintaining a satisfying, caring environment for each other.

Salary Information

Salary Is Commensurate With Education, Skills, And Relevant Experience.

Security

This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO Statement

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.

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Benefits

UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

PPO medical plan, available day one at no cost for full-time employee-only coverage

100% coverage for preventive healthcare – no copay

Paid Time Off, available day one

Retirement Programs through the Teacher Retirement System of Texas (TRS)

Paid Parental Leave Benefit

Wellness programs

Tuition Reimbursement

Public Service Loan Forgiveness (PSLF) Qualified Employer

Learn more about these and other UTSW employee benefits!

I.T. at UTSW

Staying Connected with Information Technology

At UT Southwestern, we need the best and brightest minds in information technology to meet the many demands of our thriving academic medical institution. Whether you are creating pathways for patients to more easily access their medical records or helping physicians and researchers maintain their cutting-edge equipment, the challenges and opportunities abound in our IT department.

The vast computer networks and technical infrastructure of our health system, medical school, research units, and workforce affect every patient and employee at UT Southwestern. That makes any position in the IT department vital to our mission of providing exceptional clinical care and creating a fast-paced, flexible environment for more than 18,000 employees and medical students.

Careers in Information Technology range from business analyst to database engineer, technical support to software system specialists, information resources to biomedical technicians. There has never been a better time to be an IT specialist in the world of health care, and there is no more exciting place to be than UT Southwestern to enrich your career.

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