AI Engineer

About the role

AI Engineer / TulaneAI +NebulaONE

New Orleans, LA, United States

Remote Work

Job Description

The AI Engineer III serves as the primary institutional owner and operational steward of the NebulaONE generative AI platform (TulaneAI) at Tulane University. This role is responsible for the administration, oversight, project design, and governance support of the university’s centrally hosted GenAI environment, built on Microsoft’s Azure AI Foundry and managed in partnership with CloudForce.

This position is a critical member of Tulane’s GenAI governance and technology team, supporting platform operations, vendor management, AI agent development oversight, and coordination across the GenAI Governance Committee and its subcommittees. The Administrator ensures the platform operates within institutional policy guardrails, enables effective adoption by faculty, staff, and researchers, and coordinates with IT, academic, research, compliance, and administrative stakeholders to advance responsible and scalable GenAI use across the university.

Responsibilities

Demonstrated ability to administer cloud-hosted SaaS platforms, including user management, configuration, and feature enablement

Familiarity with Microsoft Azure, Azure AI Foundry, and enterprise identity management (Entra ID / Azure Active Directory)

Strong project management skills with the ability to coordinate multi-stakeholder technology initiatives

Knowledge of data governance, information security, and compliance frameworks including FERPA, HIPAA, and institutional data classification policies

Ability to serve as a product owner, translating institutional needs into platform configurations, AI agent designs, and operational workflows

Experience managing vendor relationships, software contracts, and service-level agreements

Strong written and verbal communication skills for presenting to technical and non-technical audiences, including executive leadership

Capacity to support and coordinate governance committee operations, including documentation, reporting, and policy tracking

Ability to manage platform adoption initiatives, including training, onboarding, and user support coordination.

Qualifications

Required Education and Experience:

Bachelor’s degree in information technology, computer science, information systems, or a related field

AND

Minimum 3 years of experience in enterprise technology administration, cloud platform management, or IT project management

OR

Minimum 2 years of experience in AI/ML platform administration, SaaS product ownership, or GenAI tool deployment within a higher education or research environment

Preferred Qualifications:

Master’s degree in information technology, data science, higher education administration, or a related field

Experience with NebulaONE, WaveGPT, or comparable no-code GenAI delivery platforms in a higher education setting

Knowledge of AI guardrail frameworks, responsible AI practices, and agentic AI system design

Familiarity with API integration, RAG (Retrieval-Augmented Generation) agents, and low-code/no-code AI development

Experience supporting institutional governance bodies, academic technology committees, or shared-services technology models

Certification in cloud administration (e.g., Microsoft Azure Administrator) or project management (PMP)

Understanding of token-based AI consumption models, cost management, and licensing structures