Lead Machine Learning Engineer

About the role

About The Company

Capital One is a leading diversified financial services company renowned for its innovative approach to banking and credit card services. With a strong commitment to leveraging technology and data-driven solutions, Capital One aims to deliver exceptional customer experiences while maintaining high standards of security and compliance. The company has established itself as a pioneer in digital banking, continually investing in cutting-edge technologies to enhance its products and services. Its culture emphasizes diversity, inclusion, and continuous learning, making it an ideal environment for professionals seeking growth and impact in the financial technology sector.

About The Role

The Lead Machine Learning Engineer at Capital One will play a pivotal role in advancing the company's capabilities in Generative AI and agentic systems. As part of an agile team, you will be responsible for designing, developing, and deploying scalable AI solutions that drive innovation across various business units. Your expertise will be critical in architecting complex agentic systems, optimizing large language models, and ensuring the high availability and security of AI applications. This role offers an exciting opportunity to lead technical initiatives, influence architectural decisions, and contribute to the development of next-generation AI experiences for consumers and enterprises alike.

Qualifications

The ideal candidate will possess a strong educational background and extensive experience in machine learning and software engineering. A Bachelor's degree in computer science, electrical engineering, mathematics, or a related field is required, along with a minimum of six years of experience in designing and building data-intensive solutions using distributed computing frameworks. Proficiency in programming languages such as Python, Scala, or Java is essential, with at least four years of hands-on experience. Preferred qualifications include a master's or doctoral degree, experience with GenAI frameworks like LangChain or LlamaIndex, and a proven track record of deploying AI solutions in regulated environments. Additionally, experience with cloud platforms such as AWS, Azure, or Google Cloud, and contributions to industry conferences or open-source projects are highly valued.

Responsibilities

Architect Agentic Platforms: Lead the design and development of core agentic engines and multi-agent workflows, enabling seamless integration of conversational and automation solutions across business functions.

Drive AI Evaluation & Trust: Develop scalable evaluation frameworks and observability pipelines to monitor model performance, ensure predictability, and mitigate risks associated with AI models.

Deliver High-Impact Use Cases: Collaborate with cross-functional teams to deploy AI-driven solutions such as intelligent recommendation engines, conversational assistants, and next-generation consumer AI experiences.

Enforce Enterprise Guardrails: Ensure all AI solutions adhere to strict data privacy standards, regulatory compliance, and frameworks for explainability and auditability.

Translate Practical Research: Stay updated on advancements in LLM optimization, retrieval-augmented generation, and multi-agent design, applying these techniques effectively in production systems.

Technical Leadership & Code Excellence: Provide architectural guidance, oversee code reviews, and foster a culture of engineering excellence within the team.

Benefits

Capital One offers a comprehensive benefits package designed to support your overall well-being and professional growth. These include competitive health insurance plans, retirement savings options, paid time off, and wellness programs. The company also provides opportunities for continuous learning through training programs, conferences, and certifications. Additionally, eligible employees can participate in performance-based incentive plans, which may include cash bonuses and long-term incentives. Capital One fosters an inclusive workplace environment that values diversity and promotes work-life balance, ensuring employees feel valued and empowered.

Equal Opportunity

Capital One is an equal opportunity employer committed to creating a diverse and inclusive workplace. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws. We promote a drug-free workplace and consider qualified applicants with criminal histories in a manner consistent with legal requirements. We encourage all qualified candidates to apply and join our team dedicated to innovation, integrity, and excellence.