Software Engineer, Agent Platform
NeticAbout the role
Netic is the AI revenue engine for essential services who are the backbone of the American economy. With $43M in funding from Founders Fund, Greylock, Hanabi, and Dylan Field who led our Series B, we helped our customers book hundreds of thousands of jobs across services industries in North America. There are now companies operating entirely AI-first on Netic.
You’ll join our team with relentless builders from Scale, Databricks, HRT, Meta, MIT, Stanford, and Harvard in bringing frontier AI to the physical economy, where the problems are hard, the data is complex, and the impact is immediate and tangible.
This is a rare opportunity to build a frontier AI system and the engineering organization around it.
What You'll Do:
Help found our New York office: Set the bar and pace for a serious builder culture unique to our New York location.
Build the agent harness: Build systems that run live customer conversations and take real actions under tight latency and reliability constraints.
Make agents measurable: Build the evaluation, observability, and tooling that help us understand how agents behave in production and improve them quickly.
Co-create with customers: Work closely with our customers to understand workflows, gather feedback, and turn pain points into features that stick.
Own end-to-end delivery: Own delivery from spec to production for systems that keep agents running around the clock.
What You'll Bring:
Founder-level ownership: You run toward ambiguous problems, write clean code quickly, and thrive in autonomous work environments.
Proven product builder: 4+ years delivering user-facing software at scale; you’ve carried features through multiple release cycles.
Full-stack fluency: Comfortable with React, TypeScript, Python; experience with databases and cloud infrastructure.
AI experience (nice-to-have): Hands-on experience with LLM APIs, embeddings, or RAG patterns—or a hunger to learn fast.
Customer empathy: Track record of translating stakeholder goals into crisp technical specs and delightful products.
Excellent communicator: Able to explain architectural trade-offs to eng and business outcomes to execs.
What brings us together is our commitment to:
Live to build
Run through walls and win
Obsess over customers in each line of code
Lose sleep over the "almost perfect"
Show internal locus of control
Prioritize finesse: refinement of first principles thinking, execution, and craftsmanship
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status.
Responsibilities
- Help found our New York office and set the bar for builder culture
- Build systems that run live customer conversations under tight constraints
- Create evaluation and tooling for agent behavior in production
- Work closely with customers to gather feedback and develop features
- Own delivery from spec to production for continuous agent operation
Qualifications
- 4+ years delivering user-facing software at scale
- Full-stack fluency in React, TypeScript, Python
- Experience with databases and cloud infrastructure
- Hands-on experience with LLM APIs or eagerness to learn
- Strong communication skills for technical and business discussions
Skills mentioned
About Netic
We help essential service industries grow on autopilot. Essential services power the real economy. Every one of us interacts with these industries repeatedly throughout our lives. But these large businesses face real-world constraints—human labor, external volatility, compliance, logistics, and physical infrastructure. Their operations are complex and often rely on outdated systems and manual workflows, and they can’t access the frontier technologies that drive digital-first businesses. In a world where startups mostly build for startups, we serve the large enterprises in real industries and end users that keep America running. We're a small team of relentless builders, ex-founders, and immigrants from top CS schools and tech companies who thrive on solving hard problems and making a tangible impact. We are backed by the best investors and founders of our generation.