Senior Software Engineer, Backend (AI Agent)
CrestaAbout the role
This role is part of the Jobright TNT - the private hiring network connecting top talent with top AI startups like Perplexity, Mercor, Cresta, Suno and 150 more.
This is not a mass job posting. Only select, high-signal candidates are invited to Jobright TNT and recommended directly to hiring teams
Hiring Company: Cresta
One-liner: Cresta is a $1.6B enterprise AI platform born out of the Stanford AI Lab, transforming how Fortune 500 companies run their contact centers.
Why Join Us:
Role Responsibilities
Design, develop, and maintain scalable and robust backend architectures for Cresta’s AI Agent solutions and proprietary models
Collaborate with cross-functional teams including frontend engineers, machine learning engineers to ensure seamless integration of AI Agents into Cresta’s customer solutions
Lead initiatives to enhance system scalability and reliability in production environments, focusing on backend services that support AI functionalities
Drive efforts to optimize server response times, process large volumes of data efficiently, and maintain high system availability
Innovate and implement security measures, cost-reduction strategies, and performance improvements in backend systems supporting AI Agents
Qualifications
Required
Bachelor's degree in Computer Science or a related field
5+ years of experience in backend system architecture, cloud services, or related technology fields
Proficient in designing and maintaining clear and robust APIs with a strong understanding of protocols including gRPC, REST
Previous experience working with Virtual Agent or AI Agent systems
Experience in high-performance database schema design and query optimization, including knowledge of SQL and NoSQL databases
Experience in containerized application deployment using Kubernetes and Docker in microservices architectures
Experience with cloud environments such as AWS, Azure, or Google Cloud, with a strong understanding of cloud security and compliance standards
How can I join Jobright TNT:
If this is your first time applying to a Jobright TNT role, the process works as follows:
- Apply to your first Jobright TNT role
- We review your background to determine if you meet the TNT quality bar
- If qualified, your application is directly recommended to the employer
- Once accepted into TNT, you may be:
- Invited to apply for other exclusive TNT-only roles
- Invited to private, invite-only hiring events with top startups
You will be notified of your TNT selection result.
PS: All Jobright TNT roles are 100% real, directly hired by top AI startups we partner with, and come with priority review and higher response rates than the normal application queue.
Responsibilities
- Design, develop, and maintain scalable and robust backend architectures for AI Agent solutions
- Collaborate with cross-functional teams to ensure seamless integration of AI Agents
- Lead initiatives to enhance system scalability and reliability in production environments
- Drive efforts to optimize server response times and maintain high system availability
- Innovate and implement security measures and performance improvements in backend systems
Qualifications
- Bachelor's degree in Computer Science or a related field
- 5+ years of experience in backend system architecture or related technology fields
- Proficient in designing and maintaining clear and robust APIs
- Experience with Virtual Agent or AI Agent systems
- Knowledge of SQL and NoSQL databases
- Experience in containerized application deployment using Kubernetes and Docker
- Strong understanding of cloud environments such as AWS, Azure, or Google Cloud
Skills mentioned
About Cresta
Every hire is two searches - a person looking for the right role, and a company looking for the right person. For two years, Jobright worked only the first one. 2 million professionals now use our AI agent to find roles, sharpen how they show up, and get in front of the people hiring. Earlier this year, we started working the second. Employers can now put Jobright on a role. Our AI recruiter sources from the professionals who already trust us, verifies every candidate is real, and reaches out under a name candidates recognize, which is why they reply. What reaches the hiring team is a list of people worth interviewing, within 24 hours. All they do is interview. Two searches. One platform. Agents on both sides that keep working until both sides say yes.