Software Engineer III - Public Safety Division

About the role

Job Summary

Under general supervision, is responsible for designing, developing, coding, testing, implementing, and supporting software products (application software and systems, end user applications, systems software, mobile/web applications, database products, etc.) that are delivered on time and within budget. Delivers expertise in a range of areas, including product licensing, systems design, testing and implementation of software systems and data flow designs to create the design for a new system. May be assigned to either development, involving writing new programs, or support functions, involving upgrades, maintenance, or issues resolution to existing applications and multiple enterprise systems. Exercises technical supervision over assigned staff.

Work Location

Public Safety Headquarters - 315 S Santa Rosa Ave, San Antonio, TX 78207

Applicant must reside within 100 miles (2 hour commute) of the City of San Antonio.***

Work Hours

7:45 a.m. - 4:30 p.m., Monday - Friday; may require working after-hours based on business need

Essential Job Functions

Plans, develops, builds, and supports complex systems, applications, and solutions in the software life cycle that may have multiple enterprise system-wide or platform impact and integrates across the enterprise and involve multiple technical environments and disciplines.

Troubleshoots escalated support problems for existing multiple enterprise information systems, performs root cause analysis and impact of the defect, and applies operation break fixes and other proactive maintenance activities until permanent solutions can be implemented.

Leads the technical evaluation and selection process for improving multiple enterprise system, platform, and application performance by overseeing and participating in gap analysis studies, feasible alternative solutions, and recommending and/or approving the scope of modifications.

Coaches and mentors other Engineers and applies a broad knowledge of principles, practices, and procedures to complete complex software engineering assignments across multiple enterprise systems and platforms.

Leads planning efforts with management.

Coordinates and works on multiple cross-functional initiatives, systems, applications, teams, product, and/or project and serves as an internal advisor.

Designs, develops and sets standards and expectations of technical requirements gathering relative to software systems.

Reviews, recommends and implements changes and enhancements for improved systems, applications, and/or platform availability, reliability, and performance.

Oversees configuration management process to baseline code updates and develop software using Agile software development processes across multiple enterprise systems and platforms.

Performs related duties and fulfills responsibilities as required.

Job Requirements

Bachelor's Degree from an accredited college or university

Seven (7) years of work experience in software development and/or software analysis

Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions.

Preferred Qualifications

Experience working in an Agile environment.

Knowledge of the practical application of software engineering and technology, including applying principles, techniques, and procedures to the design and production of software products.

Knowledge of DevSecOps principles and methods.

Knowledge of programming languages, including: (JavaScript, VBScript, CSS, HTML / DHTML, VB, jQuery, Ajax, Java, JSON, .NET Framework, C++, Other programming languages.

Knowledge of Microsoft SQL and/or Oracle databases.

Skill in identifying and solving system problems.

Ability to leverage modern architectural principles to design modular, flexible software solutions.

Skill in the development, implementation, or support of vendor (COTS) products.

Valid Class “C” Texas Driver’s License.

Applicant Information

Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.

Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.

Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.

If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.

Knowledge, Skills, And Abilities

Knowledge of the practical application of software engineering and technology, including applying principles, techniques, and procedures to the design and production of software products

Knowledge of DevSecOps principles and methods

Knowledge of programming languages, including JavaScript, VBScript,CSS, HTML and DHTML, VB, Ajax, JAVA, and C#

Knowledge of Microsoft SQL and Oracle databases

Knowledge of Microsoft Visual Studio 2008 or higher

Skill in identifying and solving system problems

Skill in preparing data structures, flowcharts, and logic flow diagrams

Ability to leverage modern architectural principles to design modular, flexible software solutions

Ability to communicate clearly and effectively

Ability to create both technical and non-technical end-user documentation

Ability to perform all the essential functions of the position, with or without accommodations

Ability to work primarily in an office environment

Benefits Information

The City of San Antonio (CoSA) strives to provide a competitive compensation and benefit package to attract and retain a highly skilled workforce. To accomplish this, CoSA offers subsidized health care benefits for active and retired employees, paid disability benefits, paid life insurance, as well as automatic participation in a pension program which is currently matched two to one.

For more detailed information, please click on the following link to view Benefits offered by the City of San Antonio:

http://www.sanantonio.gov/hr/employee_information/benefits/index.asp

Note

Part-Time, Temporary, and non-City positions are not eligible for CoSA Benefits.

Holiday and Leave benefits for Pre-K 4 SA positions may be different than what is listed at the above link.

Additional Information

The City Of San Antonio is an Equal Opportunity/Reasonable Accommodation Employer. This means that the City does not discriminate on the basis of race, religion, sex (gender), age, disability, national origin, genetic information, or sexual orientation. All individuals are encouraged to apply and compete for jobs with the City of San Antonio.

If you require assistance at any stage of the application process due to a disability, please contact the Human Resources Department so that accommodations may be made to meet your needs. Our telephone number is 210-207-8705 and our fax number is 210-207-2285.

01

Are you a current regular full time or part time CoSA employee?

Yes - I am a Full Time City Employee.

Yes - I am a Part Time City Employee.

No - I am not a Full Time or Part Time City Employee.

02

Are you a veteran or active member of the armed forces?

Yes

No

03

Are you a San Antonio Ready to Work Program (SARTW) or Train for Jobs San Antonio Program (TfJSA) participant?

Yes - SA Ready to Work Program

Yes - Train for Jobs SA Program

Yes - Both Programs

No

04

What best describes your highest level of education at the end of the current semester?

Some High School

High School Diploma or GED recognized by the Texas Education Agency or a regional accrediting agency

30+ completed semester hours (credits) from an accredited college or university

60+ completed semester hours (credits) from an accredited college or university

Associate's Degree from an accredited college or university

90+ completed semester hours (credits) from an accredited college or university

120+ completed semester hours (credits) from an accredited college or university

Bachelor's Degree from an accredited college or university

Master's Degree from an accredited college or university

PhD, JD, or other Post Graduate Degree from an accredited college or university

None of the above

05

How many years of software development and/or software analysis experience do you have?

None

Less than one year

1 year

2 years

3 years

4 years

5 years

6 years

7 years

8 years

9 years

10 years

11 years

12 years

13 years

14 years

15 years +

06

How many years of experience do you have in database design and support?

None

Less than one year

1 year

2 years

3 years

4 years

7 years

8 years

9 years

10 years +

07

Do you have a valid driver's license?

Yes

No

08

How many years of experience do you have developing, implementing, optimizing, and maintaining complex software solutions, including deploying and debugging complex systems?

None

Less than one year

1 year

2 years

3 years

4 years

5 years

6 years

7 years

8 years

9 years

10 years +

09

How many years of experience do you have working in an Agile environment?

None

Less than one year

1 year

2 years

3 years

4 years

5 years

6 years

7 years

8 years

9 years

10 years +

10

Which best describes your level of experience with product development/implementation and/or support of complex software solutions?

None

Limited experience

Intermediate experience

Advanced experience

Expert experience

11

Which best describes your level of experience with software engineering and technology, techniques, and procedures?

None

Limited experience

Intermediate experience

Advance experience

Expert experience

12

Which of the following skill sets do you have at least 7 years of working experience with? (Select all that apply.)

Software Development and/or Support of COTS products

MS SQL and/or Oracle

Development, Configuration, and Support of COTS software

Technical Support

None of the above

13

Please rate your level of expertise with Computer Aided Dispatch (CAD):

None

Limited Experience

Intermediate Experience

Advanced Experience

Expert Experience

14

Please rate your level of expertise with Report Management Systems (RMS):

None

Limited Experience

Intermediate Experience

Advanced Experience

Expert Experience

15

Please rate your level of expertise with Mobile Data Computers:

None

Limited Experience

Intermediate Experience

Advanced Experience

Expert Experience

16

Please rate your level of expertise with VPN Solutions for Mobile Field personnel.

None

Limited Experience

Intermediate Experience

Advanced Experience

Expert Experience

17

Please Rate Your Level Of Expertise With Two-Factor Authentication

None

Limited Experience

Intermediate Experience

Advanced Experience

Expert Experience

18

Please rate your level of expertise with Digital Evidence Management:

None

Limited Experience

Intermediate Experience

Advanced Experience

Expert Experience

19

Please Rate Your Level Of Expertise With Body-Worn Cameras

None

Limited Experience

Intermediate Experience

Advanced Experience

Expert Experience

20

Please Rate Your Level Of Expertise With In-Car Video

None

Limited Experience

Intermediate Experience

Advanced Experience

Expert Experience

21

Please rate your level of expertise with Interview Room Video/Audio

None

Limited Experience

Intermediate Experience

Advanced Experience

Expert Experience

22

Please rate your level of expertise with Electronic Patient Care Reporting:

None

Limited Experience

Intermediate Experience

Advanced Experience

Expert Experience

23

Please rate your level of expertise with Emergency Key Box Technology?

None

Limited Experience

Intermediate Experience

Advanced Experience

Expert Experience

24

Please rate your level of expertise with PIV-I Card Access/Integration:

None

Limited Experience

Intermediate Experience

Advanced Experience

Expert Experience

25

Please rate your level of expertise with False Alarm Management Software:

None

Limited Experience

Intermediate Experience

Advanced Experience

Expert Experience

26

Please rate your level of expertise with Patient Billing Software:

None

Limited Experience

Intermediate Experience

Advanced Experience

Expert Experience

27

Please rate your level of expertise with 911 Phone and ANI/ALI Integration:

None

Limited Experience

Intermediate Experience

Advanced Experience

Expert Experience

28

Please Rate Your Level Of Expertise With WebEOC Software

None

Limited Experience

Intermediate Experience

Advanced Experience

Expert Experience

29

Please rate your level of expertise with Priority Emergency Dispatch Software (Medical, Fire, Law):

None

Limited Experience

Intermediate Experience

Advanced Experience

Expert Experience

30

Please rate your level of expertise with Station Alerting Software:

None

Limited Experience

Intermediate Experience

Advanced Experience

Expert Experience

31

Identify and list your experience and level of expertise supporting any vendor products not listed above. If you do not have related experience, enter "N/A."

32

Describe your experience working on multiple projects simultaneously. How do you organize and prioritize your work to ensure you and your team meet deadlines? If you do not have related experience, enter “N/A.”

33

I acknowledge for this position I must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: 1) Felony Convictions, 2) Felony Deferred Adjudication, 3) Class A & B Misdemeanor Deferred Adjudication, 4) Class B Misdemeanor Convictions, 5) Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and 5) Family Violence Convictions.

I acknowledge

34

I understand that if I have a need for a reasonable accommodation to participate in the recruitment and interview process, I can contact the Human Resources Department at AskHR@sanantonio.gov or 210-207-8705. I further understand that if an accommodation is necessary to perform the position for which I have applied, I can contact HR after an offer has been extended.

I acknowledge.

Required Question