Forward Deployed Engineer
scalrAbout the role
Forward Deployed Engineer (AI)
San Francisco - $180,000 - $220,000 + equity
A $100M+ funded AI startup building agentic AI products
As a Forward Deployed Engineer, you'll work directly with the world's top founders and technical leadership teams. This is a high-ownership, technical role focused on onboarding, solution design, and driving deep product adoption.
You'll lead everything from technical scoping and integration to live demos, trainings, and user activation.
You'll collaborate across sales, product, and engineering to shape how the product is delivered to customers. This is not a traditional CS role; it's a hands-on, cross-functional role for someone who wants to help define how humans and AI agents work together in practice.
If you're curious, technical, and obsessed with customer outcomes, we'd love to work with you.
Responsibilities
Own post-sale onboarding end-to-end, ensuring every user finds value from their first call onward
Serve as a trusted technical advisor, proactively engaging users and mapping their workflows to the platform
Deliver engaging demos, trainings, and live solutioning sessions (remote + in-person)
Capture product feedback and use cases to inform roadmap and strategic direction
Collaborate cross-functionally to build internal documentation, playbooks, and enablement content
Drive user activation and expansion by delivering compelling value narratives
Qualifications
Strong execution mindset: you thrive in fast-paced environments and move with urgency
Experience with SQL and at least one scripting language for working with large datasets
Excited to work across onboarding, sales engineering, and customer success in a hybrid role
Strong communication skills and comfort presenting to both technical and business stakeholders
Bias toward scaling yourself through process, tooling, and collaboration
Curious and customer-obsessed: you're always learning and looking for ways to delight users
Responsibilities
- Own post-sale onboarding end-to-end, ensuring every user finds value from their first call onward
- Serve as a trusted technical advisor, proactively engaging users and mapping their workflows to the platform
- Deliver engaging demos, trainings, and live solutioning sessions (remote + in-person)
- Capture product feedback and use cases to inform roadmap and strategic direction
- Collaborate cross-functionally to build internal documentation, playbooks, and enablement content
- Drive user activation and expansion by delivering compelling value narratives
Qualifications
- Strong execution mindset: you thrive in fast-paced environments and move with urgency
- Experience with SQL and at least one scripting language for working with large datasets
- Excited to work across onboarding, sales engineering, and customer success in a hybrid role
- Strong communication skills and comfort presenting to both technical and business stakeholders
- Bias toward scaling yourself through process, tooling, and collaboration
- Curious and customer-obsessed: you're always learning and looking for ways to delight users
Benefits
- Equity
Skills mentioned
About scalr
scalr places Forward Deployed Engineers, Engagement Managers and Engineering Leaders at the fastest-moving AI startups in San Francisco and New York.