Forward Deployed Engineer (FDE)
About the role
Role Overview
As Forward Deployed Engineer at Impetus, you will own the intelligence layer powering enterprise workflows. You will design, build, and optimize agent-driven systems that operate at scale—handling transactions, making decisions, resolving exceptions, and continuously learning from real-world usage.
This role is for engineers who have gone beyond experimentation and have built AI systems that run reliably in production. You understand how to turn the potential of large language models into systems that enterprises can trust.
What You’ll Do
Design and build robust agent architectures for complex enterprise workflows, including multi-step reasoning, tool usage, and exception handling
Develop and maintain evaluation systems to ensure accuracy, reliability, safety, and consistency of AI outputs
Build prompt strategies, retrieval pipelines, and context engineering frameworks for predictable agent performance
Create feedback loops that enable systems to learn from human input and improve over time
Optimize performance across latency, throughput, and cost for production environments
Establish best practices for observability, governance, and reliability of AI systems
Stay current with advancements in models, frameworks, and techniques—and bring relevant innovations into production
What We’re Looking For
7+ years of software engineering experience, with at least 2 years focused on building AI or LLM-based systems in production
Hands-on experience developing agentic workflows involving tool calling, retrieval, and multi-step reasoning
Strong understanding of prompt engineering, context design, and reliability challenges in LLM systems
Experience building evaluation frameworks for AI performance and quality
Strong programming skills in Python and solid backend engineering fundamentals
Proven track record of shipping AI features and handling real-world challenges such as edge cases, hallucinations, and cost management
High ownership mindset with the ability to independently drive systems from concept to production
Helpful Experience
Experience with agent frameworks (e.g., LangGraph, CrewAI, or custom orchestration systems)
Building retrieval systems using vector databases (e.g., Qdrant, pgvector, Pinecone), including hybrid search and reranking
Familiarity with tool-calling protocols, model context protocols, and API integrations
Experience with model fine-tuning or adaptation techniques (e.g., LoRA)
Exposure to evaluation pipelines and continuous monitoring systems
Prior experience deploying AI solutions in enterprise environments (including compliance and governance considerations)
Background in AI-native startups, applied ML teams, or similar environments
Why Impetus
Be part of a high-caliber, early-stage team shaping how AI is deployed in real enterprise environments
Work on real-world problems where your systems directly drive business impact
Operate at the intersection of engineering, product, and strategy
High ownership, fast execution, and meaningful influence on the company’s direction
Responsibilities
- Design and build robust agent architectures for complex enterprise workflows
- Develop and maintain evaluation systems to ensure accuracy and reliability of AI outputs
- Build prompt strategies and context engineering frameworks for predictable agent performance
- Create feedback loops that enable systems to learn from human input
- Optimize performance across latency, throughput, and cost for production environments
- Establish best practices for observability and reliability of AI systems
- Stay current with advancements in models and techniques
Qualifications
- 7+ years of software engineering experience
- At least 2 years focused on building AI or LLM-based systems in production
- Strong programming skills in Python
- Experience building evaluation frameworks for AI performance
- Proven track record of shipping AI features
Skills mentioned
About Impetus
Impetus Technologies is a global software-led Data and AI services company that helps enterprises make AI actually work. Built on a rich engineering heritage, deep industry expertise, and a robust technology partner ecosystem, Impetus enables organizations to modernize data foundations, engineer enterprise context, orchestrate trusted agentic AI systems, and govern them at scale to deliver measurable business outcomes. Impetus partners with leading organizations across financial services, consumer packaged goods, healthcare, life sciences, manufacturing, travel and hospitality, and other industries, worldwide.