Forward Deployed Engineer (GTM)
Berkley HuntAbout the role
About the job
Berkley Hunt is partnered with a fast-growing startup in the defense industry, based in San Francisco that is redefining how engineers manage compliance and technical documentation. Their secure, AI-enabled platform streamlines complex workflows, helping hardware teams move faster.
They're looking for a Forward Deployed Engineer to sit at the intersection of customers, product, and engineering, owning customer success, supporting the sales funnel on technical demos and onsite visits, and helping customers map their data and workflows into the platform. This is a technical, hands-on, customer-facing role with room to get involved in GTM and upselling, not a traditional sales seat, but someone comfortable in front of customers and credible talking through complex technical data.
- Must be a US citizen and based in San Francisco *
What You'll Do
Own customer success and run weekly touchpoints with existing customers
Support the sales funnel: demos, onsite visits, technical Q&A
Help customers map their data and workflows into the platform
Translate customer feedback into product requirements and action items
Represent the company at conferences and on customer sites
What We're Looking For
Experience in a technical, customer-facing role
Either a strong sales background or a hardware/systems engineering background
Comfortable and credible describing complex customer data and technical workflows
Relationship-driven approach
Ideal background: hardware or systems engineering from an engineering/requirements software company, or an adjacent industry like aerospace, defense, or manufacturing tooling
Responsibilities
- Own customer success and run weekly touchpoints with existing customers
- Support the sales funnel: demos, onsite visits, technical Q&A
- Help customers map their data and workflows into the platform
- Translate customer feedback into product requirements and action items
- Represent the company at conferences and on customer sites
Qualifications
- Experience in a technical, customer-facing role
- Strong sales background or hardware/systems engineering background
- Comfortable and credible describing complex customer data and technical workflows
- Relationship-driven approach
- Ideal background in hardware or systems engineering from an engineering/requirements software company, or adjacent industries like aerospace, defense, or manufacturing tooling
Skills mentioned
About Berkley Hunt
Berkley Hunt is a specialized technology recruitment firm, focused on delivering outstanding results to ambitious firms seeking top-tier talent. Founded in 2024, our commitment is to provide unparalleled recruitment services and expertise in the tech sector. Our team possesses in-depth knowledge and insight into the technology landscape, with a proven track record of delivering on challenging engineering and leadership searches, from niche headhunts to full team build-outs. We collaborate with a diverse range of businesses, from cutting-edge start-ups to established industry leaders, as a true partner in hiring elite-level tech talent capable of driving business success. At Berkley Hunt, we take pride in cultivating enduring relationships with clients and candidates alike. Leveraging our extensive industry network, market expertise, and a uniquely consultative approach, we aim to create lasting value for all stakeholders. Our focus areas are: - Data/AI - Product - Software - Cloud