Forward Deployed Engineer

About the role

Pivotal Partners is exclusively partnered with a Series A ($150m) AI company defining a new category at the intersection of Agentic AI, behavioural science, and enterprise decision intelligence.

Backed by top-tier investors and founded by a deeply technical, research-led team from Stanford and MIT, the company is quietly gaining traction with a 10+ FT500 companies already using their platform.

Rather than analysing what already happened, the platform allows companies to test and evaluate decisions before they’re made. Therefore, placing slow, reactive workflows with something far more dynamic.

With technical deployment and customer impact at the core of the GTM strategy, this Forward Deployed Engineer role is critical to how the product gets adopted, expanded, and defined in the real world.

Location: San Fransisco

Role: Forward Deployed Engineer (FDE)

As a Forward Deployed Engineer, you will own the technical success and real-world application of the platform across a number of our largest customers.

This is a highly strategic, customer-facing engineering role focused on building, deploying, and iterating on solutions... not support.

You’ll work directly with senior stakeholders (engineering, product, and leadership) to turn ambiguous problems into production-grade systems that influence real decisions.

Why this role:

Research pioneered and developed in the research labs of Stanford and MIT.

Opportunity to join and work with leading engineers from Anthropic, OpenAI, Palantir and Scale AI.

Highly technical role with direct exposure to real-world outcomes

Work sits at the intersection of engineering, product, and strategy

Genuinely new problem space — no established playbooks

High ownership and autonomy from day one

If you're an Software engineer/Full Stack Engineer who wants to move closer to the problem, the customer, and the decision making itself, this is worth a conversation.

Responsibilities:

Own the technical relationship for a portfolio of enterprise customers

Scope and break down ambiguous, high-impact problems into solvable components

Design and build production-grade systems (APIs, data pipelines, integrations)

Deploy solutions into real-world workflows that directly influence decision-making

Act as a trusted advisor to senior engineers, architects, and executives

Translate customer use cases into actionable product and engineering insights

Partner closely with Product and Engineering to shape roadmap and capabilities

Help define and scale how this technology is applied across industries

Requirements:

MUST HAVE A STEM degree

Strong software engineering fundamentals (Python, TypeScript, or similar)

Experience building backend systems, data pipelines, or distributed systems

Comfortable working with APIs, integrations, and modern infrastructure

Ability to operate in ambiguous, fast-moving environments with minimal structure

Strong communication skills across both technical and non-technical audiences

Experience in customer-facing technical roles (FDE) is beneficial but not required